Returns & Exchanges
We want you to love your Estrid products, but if something isn't right, you can return unopened items within 30 days of delivery. Our process is designed to be as smooth and simple as your shave.
Check Eligibility
Ensure your products are unused, in their original packaging, and within the 30-day return window for a full refund.
Contact Support
Reach out to our customer service team via our help center to request a return label and provide your order number.
Pack and Ship
Securely pack your items and attach the prepaid shipping label provided to the outside of your package.
Receive Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing